Full time Dubai Jobs posted 3 weeks ago

Job Description


• Having past experience as an application support engineer in Dubai ,preferably in a bank or a government
organization. Minimum of 7 years of experience in .Net Framework
• Minimum of 2 years of experience in .Net Core
• Strong Knowledge of building ASP.NET MVC applications based on tiered/modern application
Strong knowledge building RESTful APIs on the above frameworks
Strong knowledge of Vue.js and jQuery JavaScript frameworks
• Good Knowledge of SQL Server
• Resolving tickets raised by customers in all customer facing channels, but mainly the customer services portal.
• Prepare a daily report to the reporting line on the summary of tickets handled each day and ensure proper
categorization of tickets, highlighting recurring issues for possible enhancements, problems in the system.
• Ensure on-time closure of tickets with no delays on the given SLA as per DSOA processes.




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